Tourism & Hospitality ~ Training and Product Development

Tailored Business Solutions include
  • Leadership Coaching
  • Teams Roles & Responsibilities / Induction programs
  • Digital Audit / Profiling: Website / Social Media
  • Business mentoring
Book a free discovery call to identify your tailored business training requirements
 
​Training programs offered include:
  • Working with the Travel Trade to develop your Bookable product
  • Understanding the specifics of working with the Cruise industry as an Excursion partner
  • Social Media for Business​​ Marketing and Social Commerce
or contact me with any questions
Have you signed up to Visit Englands 'GOOD TO GO' scheme?
​My business is..
Contact me for more information if you need support to get 'Good to go' to welcome visitors safely in 2021.
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For More Information on Tourism in Dartmouth
  • Welcome to Excellence
  • Welcoming all customers
  • Lead, Motivate and Succeed
  • Exceeding Visitor Expectations

Supporting Tourism Businesses through COVID-19

For the Restaurant Trade; AA's  'COVID CONFIDENT'

​Be The Business
Be The Business Masterclass series
Some useful links:
Have you got you risk assessments in place?

BBfa The Better Business For all Toolkit in partnership with Heart of the South West Growth Hub
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Destination Marketing Lead & Project Facilitator
Dartmouth is one of the Compact Towns that are part of the Mayflower 400 commemorations for 2020
Dartmouth Mayflower 400 promoting Tourism for Dartmouth
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DEF (Destination England Funded) Leisure Excursions for Cruise & Conference  - South Coast cruise
Project Manager
Find out more about getting your tourism offering Travel Trade ready to work with the Cruise Industry
" Working within a very stringent time-frame Laura successfully delivered the multi-partnership Leisure excursions in Southern England for Cruise and Conference project funded by VisitEngland. The project focused on increasing the global competitiveness of Southampton and Plymouth as cruise ports and maximising the economic impact of some 2 million, and rising, international cruise passengers. Working collaboratively, Laura successfully created a new suite of bookable, commissionable leisure excursions to encourage more customers to step ashore and explore the cities and surrounding counties of Hampshire, Devon and Cornwall; undertook extensive B2B consultation including engaging the cruise industry; ran Welcome Host Gold workshops; delivered the first Cruise Business Seminar; collated and developed new collateral including the welcome for passengers arriving at terminals. Laura brought considerable, energy, drive, experience and insight to managing a range of complex relationships, turning the funding proposal into a credible action plan. This required tenacity, clarity and empathy with the different perspectives of the partners and wider stakeholder network. "​
Carolyn Abel, Head of Culture Southampton City Council